Faq

Wicked Labs has a great customer support team and will help you out 24/7

Do I need to know HTML and CSS?

To make the template feel yours, you need to know the fundamentals of HTML and CSS. It is important to understand the differences between these two, the syntax of each language, and some common terminology to be able to edit the template. There are numerous resources on the internet that will assist you if you need help with HTML, CSS, Javascript/jQuery, etc. Nevertheless, there are some specific online sources that will provide plenty of assistances. Here is a small list:

Can I install the template on a CMS?

The template cannot be installed on WordPress, Blogger, Joomla, Drupal, Ghost, or any other CMS. It is primarily designed for use on the web as a standard website.

Will I receive future updates?

We provide maintenance for our templates through updates when necessary. While we attempt to fix the for serious issues, there may be cases where it is impractical or impossible to generate a fix due to compatibility issues or the potential for introduction of unwanted side effects. Any updates will be delivered to you for download via Gumroad. You are solely responsible for downloading, copying, and installing the updates. Please note that we do not guarantee any updates for our free templates.

What kind of support do you provide?

To help you find answers on your own, we provide access to a READ.me about the template in each template files. It covers the installation of the template and provides solutions to common problems. We encourage you to refer to it if you are experiencing any difficulties before contacting us. We will not respond to any support inquiries left in the comment sections of an external marketplace or social media. Please note that we do not provide support for our free templates.

Do I own the rights to the modified template?

We retain ownership of the template itself, or any portion thereof, which remain in any modification, and reserve all rights not expressly granted to you. You own all rights only in the modification itself.

What should I use to work with the template?

There are a number of code editors available.. If you use a PC, Notepad is available with your operating system, and for Mac users, TextEdit comes pre-installed. However, a proper code editor will help tremendously.

Which browsers are supported?

Our templates have been tested in the most recent stable versions of:

What is your refund policy?

Thanks for supporting Wicked Templates. If you are not entirely satisfied with your purchase, we, Wicked Labs are here to help. If you’re not satisfied, please contact me and describe the refund reason. Once we receive your refund request, We will inspect it and notify you about our decision. Usually, we can’t make a refund because all our products are digital. But we are responsible for the quality of our products and provide a refund if you’re not satisfied with it. The return right applies to all products presented on the wickedtemplates.com website.